CX is committed to delivering customer service excellence that both your brand and your customers can count on. We become a true extension of your in-house team with our unique ability to understand your desired customer experience.
We offer a blend of inbound customer service, digital servicing, and contract tracing for a number of industry verticals. We specialize in Freight and Logistics customer inquiries.
We offer Tier-1 & 2 IT Technology Support, supporting Microsoft Office 365 Platform; Email/Outlook, SharePoint, Business Skype, Office Suite Products - Word, Excel, PowerPoint and CRM Dynamics, Business Central, Click Dimensions, and Salesforce,.
CX Solutions partners with industry-leading Telephony SaaS providers to implement, configure, and maintain the key capabilities that enable your Contact Centre operations.
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