Privacy Policy.

Overview

CX Technology Solutions respects your privacy. This policy explains what information may be processed when you use this website and how you can contact us about privacy questions.

This website is primarily informational. It does not use account registration or advertising trackers. Optional website analytics are described below and are activated only after you choose to accept analytics.

Information we process

When you browse the website, our hosting provider may process standard technical information such as your IP address, browser type, requested pages, timestamps, and security logs. This information is generally required to deliver and protect the website.

We do not intentionally collect sensitive personal information through this website. Please do not include passwords, access tokens, confidential customer data, medical information, or other sensitive material in a consultation request.

Analytics & cookies

We use Google Analytics 4 (GA4) to understand how visitors use the website and to improve its content and performance. Analytics is optional. On a first visit, the Google Analytics tag is not loaded and no analytics data is sent to Google until you select Accept analytics.

If you accept analytics, Google may process technical and usage information such as page views, browser and device information, referral information, approximate location derived from network information, and interaction events. We do not send the personal details entered into our consultation or job-application forms to Google Analytics. For form measurement, we send only non-personal event information such as the form name, selected service-interest category, or job role.

Our Google Consent Mode settings keep advertising storage, advertising user data, and advertising personalization denied. We do not use Google Analytics on this website for personalized advertising. The GA4 property is configured with 14-month event-data retention.

Your analytics choice is stored locally in your browser so the website can remember it. You can review or change that choice at any time using Cookie settings in this policy or the website footer. If you withdraw consent after previously accepting analytics, future analytics storage is disabled and the website attempts to remove first-party Google Analytics cookies from your browser.

Consultation requests

When you submit the consultation form, the website securely transmits your name, work email, company, service interest, and message to our form endpoint so the request can be delivered to our business inbox.

We use this information to review your inquiry, respond, assess a potential engagement, and maintain appropriate business records. The form also uses technical anti-spam signals to protect the service from automated abuse.

Job applications

When you apply for a role through this website, we process the information you choose to provide in the application form, including contact details, location and employment-eligibility information, availability, professional profile links, and uploaded résumé or cover-letter documents. Applications are delivered to our recruitment inbox at recruitment@cxsolutions.ca.

We use applicant information only to evaluate candidates, communicate about the recruitment process, and maintain appropriate recruitment records. Please do not include passwords, account credentials, medical information, government identification numbers, or other information that is not necessary for your application.

The application form uses the same kinds of technical validation and anti-spam protections as our consultation form. Uploaded documents are transmitted with the application email and are not intentionally published through the website.

Retention

The website does not maintain a separate public-facing database for consultation requests or job applications. Submitted requests, applications, attachments, and related email records may be retained in our email systems for as long as reasonably necessary to respond, manage a prospective or active business relationship or recruitment process, keep appropriate records, prevent abuse, and meet legal obligations.

Hosting, security, and delivery providers may retain operational logs according to their own retention policies.

Security

We use reasonable technical and organizational measures intended to protect the website and information we receive, including server-side validation and automated-abuse protection. No internet transmission or storage system can be guaranteed to be completely secure.

Privacy changes and contact

We may update this policy as the website or our practices change. The effective date above identifies the current version.

Questions can be sent to info@cxsolutions.ca.