about cx solutions
CX Solutions - Our Capabilities
CX Solutions is a leader in the Customer Service and IT Support industry. Established in 2015 as a privately held corporation and headquartered in Toronto, Ontario, Canada. Our operations are located across Canada and Eastern Europe to serve our clients globally.
Our approach in each location is to develop a Centre of Excellence within our core capability offerings:
- Contact Centre Services
- IT Help Desk Support
- Digital Transformation
- Technology and Strategy Consulting
Centre of Excellence - North America
The North America Centre of Excellence primary location is in Sault Ste. Marie, Ontario at 258 Queen St. East. CX Solutions' Bilingual Centre of Excellence is located in Montreal, Quebec 1155 Metcalfe Street, Suite #1500 and Ottawa, Ontario 222 Queen Street, Suite #1000.
All three communities support multiple languages and a variety of customer channels given the amount of local talent for both English and French-speaking languages.
We are in a unique position to be scalable in a short period of time with the right infrastructure and community partners in place to make our Centre a desirable option.
CX Solutions Centre of Excellence - North America
Technology Centre of Excellence - Europe
Our Technology Centre of Excellence is located in Eastern Europe in the city of Niš, Serbia. CX Solutions provides technology innovation and application development for our clients internationally. The capability specializations include Web Development, SEO, Virtual Portals, Learning Management Systems, and all Digital Experience enabling solutions.
CX Solutions Technology Centre of Excellence - Europe Niš, Serbia
CX Solutions in the News
